The Endurance Folk Privacy Policy

Introduction

The Endurance Folk (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal information with care in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose personal information you provide when you use our website, particularly through the contact form.

Information We Collect

When you contact us through our website’s contact form, we may collect the following personal information:

·      Your full name

·      Email address

·      Phone number (if provided)

·      Any other information you voluntarily provide in your message

We do not collect sensitive information unless you provide it voluntarily.

How We Use Your Information

We use the information you provide to:

·      Respond to your inquiries and provide customer support

·      Deliver information and services you request

·      Improve our website and services

·      Comply with legal obligations

We will only use your personal information for the purposes for which it was collected, unless otherwise permitted or required by law.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose personal information to:

·      Service providers who assist us in operating our website and business, under strict confidentiality agreements

·      Legal and regulatory authorities if required by law

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorised access, disclosure, or misuse.

Storage and Retention

Personal information collected via the contact form is stored securely and retained only as long as necessary to fulfill the purposes it was collected for or as required by law.

Access and Correction

You have the right to access and correct any personal information we hold about you. To make a request, please contact us at the details below.

Cookies and Tracking

Our website may use cookies or similar technologies to analyse website traffic and improve user experience. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email:  info@tefolk.com
Effective Date: 10 January 2025